25%
Increased capacity
Save up to 8 hrs/week per care manager
Essen Health Care, public case study
Popai builds deep patient context from everyday conversations, driving actions that improve care.
Talk to usCharts, claims, and predictive models can't explain what drives your patient behavior: the barriers, motivations, and preferences shaping their lives.
Patients share those critical details in everyday conversations with care teams across your organization, over the phone, by text, or in person. Popai turns those signals into deep patient context, helping organizations personalize engagement, act on risk earlier, and improve quality of care.
See what one patient conversation reveals
From patient context to action
1/3
Popai auto-documents every patient interaction in compliant notes tailored to each team's workflow - synced directly to all systems of record.
2/3
Popai reviews every patient interaction, human or AI, according to your standards - enabling personalized coaching and performance improvement across every team.
3/3
Popai helps care teams, human or AI, prioritize outreach, escalate rising risk, and close in care gaps by identifying emergent needs and trends across the patient population.
Loved by frontline teams, trusted by leaders.
Popai’s conversation intelligence platform aligns perfectly with our ‘We Care for That’ philosophy by allowing our care coordinators to further focus on what they do best: providing compassionate, high-quality care.
Popai allows leaders to identify issues quickly, coach staff effectively, and maintain high standards of patient care.
25%
Increased capacity
Save up to 8 hrs/week per care manager
Essen Health Care, public case study
10%
Increase in engagement rates
70%
Reduction in missed clinical & behavioral escalation
$1.62M
In new captured services annually
across 5,000 patients, public case study
Designed for high-complexity care, across every setting
Health Home
Capture every core service and reach every member.
Transition of Care
Catch rising risk and route timely follow-up.
Behavioral Health
Gain whole-person context and keep care plans up to date.
Call Center
Real-time guidance and visibility into every call.
Comprehensive Care Management
Capture time-based codes automatically and create billing-ready documentation.
Care Gap Closure
Identify missed care opportunities and prioritize outreach.
Pharmacy
Understand adherence barriers and time interventions effectively.
Care Coordination/ Outreach
Keep team communication documented and every provider aligned.
Integrated into every care team’s workflow