I Agree
Free care teams by automating documentation
Compliant notes, tailored to your standards, from every patient interaction.
Every conversation,
captured in full and delivered where your team works
Listen
Across every channel
Popai listens wherever your patients and your team already connect, from mobile and call-center calls to in-person visits and text messages.
Capture
The complete picture
Popai holds onto the details a busy team rarely has time to write down, drawing out the context, concerns, and signals that keep the full story intact.
Compose
Built on your standards
Popai writes each note the way your organization works, shaped by your program requirements, your existing templates, and the conventions each team has built.
Deliver
Into your systems of record
Once the note is reviewed and approved, Popai delivers it into your EHR, the care management platforms and CRMs your operation depends on.
Care teams are back with their patients
When documentation runs in the background, care teams stay present where it matters — in the conversation, listening to the patient.
Documentation built to earn trust
Compliant notes, protected reimbursement
Notes built to every program's requirements and templates — driving program performance, protecting reimbursement, and capturing the work your team has already done.
Meeting teams where they are
Every note is structured the way your team already works — matching existing formats, habits, and expectations, with no new behavior required.
Accurate, every time, in every language
Popai understands the clinical language of healthcare - medications, conditions, treatment protocols - across 70+ patient languages. Every claim ties back to the exact moment in the conversation that supports it.
Loved by care teams
$1.62M
In new captured services annually across 5,000 patients
For a team of 100 Care managers
25%
increased team capacity
Free up to
8 Hours/week
Per care manager
Essen Health Care case study and other Popai deployments
Our care managers come to us and thank us for Popai, they say it’s one of the best things we’ve done for them. They’re spending less time in the office writing notes and more time in the field and connecting with patients.
Popai has significantly improved my daily workflow. Documentation takes much less time, I’m able to listen more closely to my members and focus on patient outreach and care coordination. It speeds up my work and improves the quality of my notes without requiring extra effort.
Popai has helped me become a better care manager because I can be more attentive to my clients. Documentation used to take me around 45 minutes per call; now it takes as little as 5–15 minutes, with all the key details already captured. For me, it’s been a lifesaver.
With Popai, my workday has become much more efficient. I spend more time listening to members and addressing their needs rather than worrying about documenting every detail during the conversation. One of the biggest changes I’ve noticed since starting using Popai is that I now have more time to follow up with members, coordinate appointments, assist with referrals, and address barriers.
After a while of using Popai, I realized that I wasn’t paying full attention to the members because I was so busy typing what they were saying. Popai has allowed me to listen in and form the “bigger picture” when speaking with my members, gaining insight into better ways to serve them.
Built into the systems your teams already use