10%
Increase in engagement rates
I Agree
Understand what
drives engagement. Prioritize high-impact action
The drivers behind engagement and retention, surfaced from every conversation, directing care team action for greater impact.
From insights to action
Analyze
Population-level pattern recognition
Popai analyzes every patient conversation, across every touchpoint, and distills them into clear, population-level patterns.
Reveal
The drivers behind patient outcomes
Popai explains what's driving outcomes like medication non-adherence, no-shows, or missed care gaps — by cohort or risk segment — drawn from every patient conversation.
Prioritize
Where to direct attention first
Popai pinpoints where care teams should focus, and which patients need immediate attention. Outreach is prioritized by emerging need and likelihood to respond.
Orchestrate
Outreach matched to each patient
Popai directs the next best action for each patient — message, timing, and channel — across AI and human teams.
The patient's voice connects the dots
Patient conversations turned into a clear view of the drivers shaping health outcomes over time.
Understand the root cause
Popai breaks every outcome into its drivers — access barriers, unmet social needs, medication concerns, or operational gaps — grounded in evidence from patient conversations.
Track change over time
Popai tracks how patterns and drivers shift as you take action — centering the patient's voice — so you can see the impact of your interventions and course-correct at scale.
Identify the patients influencing your results
Popai identifies the patient cohorts driving each pattern — missed appointments, medication non-adherence, or loss-to-follow up — so you can predict better and act in time.
Intervene in the moments that matter
Turn insight into prioritized worklists and escalation queues, so your care team know where to focus.
Prioritized outreach strategies
Predictive models tell you who's at risk. Conversations tell you why. Popai surfaces the needs, barriers, and readiness signals hiding in every patient interaction - so your team reaches the right people first.
Escalation queues
Popai surfaces urgent clinical risks, high patient frustration, concerning signals, and missed opportunities as they emerge, so teams can act in time.
Orchestrate outreach across your entire population
Drive higher engagement with outreach personalized for every patient.
Action that matters
Channel that engages
Where each patient responds best, and whether with a person or an AI agent.
Timing that works
When to reach each patient, based on their engagement patterns and preferred times.
How to drive action with each patient, in language and tone that fit their culture.
Built to improve outcomes
10%
Increase in engagement rates
70%
Reduction in missed clinical & behavioral escalation
Essen Health Care case study and other Popai deployments
Priority escalation alerts sent by email and through the Popai platform allow us to quickly review patient concerns and ensure they are addressed professionally and in a timely manner.
Popai’s AI features give us insights we didn’t know to look for before, helping us create better training and education for our care coordinators so they can deliver the best outcomes for our clients.
